Please help!

I've recently purchased a 14 inch Juniper Bonsai from FTD (the online florist). I'm a first time Bonsai owner so I've been reading up on how to care properly for my Bonsai. I live in Michigan and at this time the weather outside is about 30 Degrees F during the day and about 15 Degrees F at night. I read that you should store your Bonsai how it was stored at the retailer or it will die. Well I don't know how he was stored because I ordered him online. Should I just keep him inside to be safe? If I do keep him inside should I put him outside during the day so he can get sunlight. I've decided my Bonsai is a boy if you wonder why I keep calling it him lol. Any advice would be very much appreciated, I do not want my new Bonsai to die

P.S. I tried to call customer service to ask for help and they were unable to answer my questions ( last time I will order a plant through them)

To be perfectly honest, I would send it back and demand a refund. This is not the sort of place to buy a bonsai from. Anyone who can't give you the advice you need to keep the tree alive is performing a scam.

Try someone who has a good reputation for online bonsai sales, like Brent Walston at Evergreen Garden Works.

But if that's more trouble than you care to go to . . .

Believe it or not, spring is just around the corner. Your tree should survive indoors for what's left of the winter, and yes, you CAN put it outside during the day -- and when temps start hovering around the mid 20s at night, you can keep it outside all the time.

Visit your public library and check out a bonsai book or two and do some reading. Or visit a bookstore and buy a book -- the Simon and Schuster book on Bonsai is a good one for beginners. If you can find the Sunset book on bonsai (now out of print) that's one of the best.

Yeah I was offended about the customer service myself. Thanks for the advice Jim I appreciate it so much...I hate snow too lol

I wouldn't be surprised if it came from Brussels Bonsai, I understand they now do a lot of online stuff for major retailers...

Jim gives good advice.. I would set the pot in a humity tray with rocks and water in it but not up to the bottom of the pot.keep away from direct heat and give it as much light as you can..hope this helps.Good luck and welcome john

Two for the price of one.
Let's put it this way. What you have done is the equivalent of buying an animal & then keeping it awake 24/7 and not letting it get any sleep. Starting right now, keep it as cold as possible, but just above freezing, until you can put it outdoors in the spring. Since it hasn't been acclimated, you can't put it in the below-freezing temperatures it normally tolerates. But you can't keep it indoors, or it will die. Never mind the humidity tray. If you don't have anyplace else, wrap it in plastic and put it in the refrigerator. It doesn't need light. If it's a little too big, trim the branches. You will need to do that anyway.
Iris

Cool greenhouse would be best case.....next best case cool garage with a window....next best case cool dark garage, get it a little sun if it warms up in the garage for more than a few days. Just keep it barely moist.

When it gets in the 40's in the daytime place it outside, if its still cold at night tuck it back into the garage. Since you only have the one tree it should not be too big of an inconvenience. Anyway..that may be less trouble than putting it in the refrigerator.

Good luck.
Neil